July 1, 2025 / by Margarita Núñez Estimated read time: 5 minutes
Why Automated Language Quality Assessment Needs Human Expertise
AI-powered quality review is still far from perfect and cannot fully replace human reviewers. A fully automated system will still need human input to ensure high-quality language assessment.
As AI continues to transform the localization industry, automated language quality assessment (Auto LQA) has emerged as a powerful feature within the translation quality assurance tool set. These tools can automatically flag potential issues in translations—ranging from grammar and spelling to formatting inconsistencies— which helps to streamline the localization process and save time.
1. Human Understanding
The core limitation of AI in language quality assessment lies in its inability to fully understand context, nuance, and cultural meaning. While machine learning algorithms are excellent at identifying surface-level errors, they often struggle with idiomatic expressions, tone, sarcasm, humour, domain-specific terminology, and regional variations. A technically correct phrase may still be inappropriate or misleading in the target language. This is why human reviewers remain indispensable for ensuring that translations are not only accurate but also culturally and contextually appropriate.
2. Cultural References
Localization is much more than simply translating words; there is a lot more to consider. Content must be adapted to fit cultural expectations and language use. Humans can understand these cultural references, ensuring that they will be localized appropriately for their target audience.
3. Ambiguity
It can be difficult for a machine to interpret words and phrases that have multiple meanings without having an understanding of the broader context. A human can consider the full content, tone, intended audience, and purpose, and resolve any ambiguities more easily.
4. Style and Tone
A human reviewer can analyze the tone and style of writing and determine whether the translation is appropriate for its target audience, which would be especially important in areas like marketing, customer service, and healthcare. Machines can analyze tone to a degree, but can miss stylistic elements that are crucial to communication.
Auto LQA as Part of the Localization Process
Inbuilt Auto LQA features, such as those found in translation management tools, automatically evaluate translations against defined parameters. They are particularly effective at catching errors in areas like terminology consistency, formatting, and grammar. AutoLQA supports project managers and linguists by providing a preliminary scan that streamlines the review process. Still, these systems are not designed to replace human reviewers but rather to assist them.
Understanding Error Categories in Language Quality Assessment
To ensure comprehensive quality control, language quality assessment frameworks often categorize errors to better evaluate and manage translation quality. Some of the key error categories are included in this list:
- Accuracy: Mistranslation, omission, addition, under-translation, over-translation, untranslated content.
- Fluency: Grammar, punctuation, spelling, grammatical register, awkward phrasing, unidiomatic usage.
- Terminology: Inconsistent with term base, inconsistent use of terminology, improper exact TM match.
- Style: Company style, inconsistent style, third-party style.
- Design: Truncation/text expansion, markup, length, missing text.
- Locale Convention: Date format, currency format, measurement format, address format, telephone format.
- Verity: Culture-specific references, inaccurate or misleading content.
- Other: Inconsistency, link/cross-reference errors, character encoding issues, shortcut key misrepresentation, local formatting problems.
Summary
Automated systems are improving all the time and can offer substantial benefits in terms of speed and scalability, but in order to achieve truly accurate and high-quality translations, human expertise is non-negotiable.
Working with a professional translation solutions provider like SimulTrans brings the necessary experience, linguistic skill, and cultural knowledge to ensure your content is not only technically correct but also resonates with your target audience. At SimulTrans, we leverage AI-driven Language Quality Assessment (LQA) alongside our expert translators and quality assurance specialists to identify and verify issues—such as false positives and other errors—that require professional human evaluation.
If you would like to explore this further, contact us to discuss how we can support your localization program.
Written by Margarita Núñez
Margarita is Vice President, Marketing and Business Development at SimulTrans. She spearheads SimulTrans' Digital Marketing and Business Development Programs, focusing on developing digital marketing strategies that support business growth. A native of Spain, she holds a Bachelor of Arts in History of Art and a Master of Arts in European Studies.